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Our client is currently recruiting for a Project Manager with Adult Social Care (ASC) experience on a 6 month contract. The Project Manager will also have some safeguarding knowledge and have knowledge of Care Act systems and processes. The position is based in the Transformation service in the Adult Social Care Directorate. Key Responsibilities for the Project Manager Produce a report on safeguarding matters and provide recommendations with a view to implementing these. To produce the delivery of change to agreed time, quality and budget standards Strong experience dealing with stakeholders... more ->
Our client is currently undergoing a major transformation of it customer services to improve its customer journey, service and efficiency. The Head of Customer Service and Transformation will be responsible for the operational and strategic lead for the customer experience functions, lead and drive the creation, transformation, and operational excellence of a new Customer Experience approach and Customer Hub. This will be a a hybrid role for The Head of Customer Service and Transforamtion. Key Responsibilities for the Head of Customer Service and Transformation Lead the establishment and... more ->